Frequently Asked Questions

All prerequisite course(s) must be completed prior to completing the related online portion. In the past, we did allow courses to be skipped; however, in 100% of the cases we have seen in over 10 years of teaching, individuals end up slowing down classes and taking the prerequisite courses anyway.

Absolutely! We encourage mistakes, which is part of the learning process. We can see an individual’s answers and can help guide them when they are stuck. Keep in mind, that our process is not a test.

Our processes are manufacturer neutral and focuses on applications; therefore, students completing our process are not confined to just one manufacturer of test equipment. In addition, our process is more rigorous than anything currently offered on the market and we do it without a test. We have learned over the years that tests do not truly determine what an individual understands and can apply in the field.

When students register for a class, they receive an automated email with important course information, such as what to bring to class. Registered users also receive access to their own unique secure Home Page on our website, which will list completed and scheduled training courses and certification programs.

In most cases, we can work with the manufacturer of your choice to get a demo unit for the training session. We are manufacturer neutral, so our goal is to work with all manufacturers. Requests should be emailed to info@bryantsolutions.com 10-workdays prior to your course start date.

We recommend arriving 30 minutes prior to the start time on the first day. This will allow time to setup your equipment and get connected to our system.

Cancellations can be performed on your unique Home Page located on our website or you can call us at +1-925-968-9265. Refer to our Terms and Conditions Page regarding cancellation policies.

Please contact us to discuss minimum class sizes and details.